Frequently Asked Questions
Find answers to common questions about Tokenlay.
Getting Started
What is Tokenlay?
Tokenlay is a modern platform that provides developers with powerful tools for building scalable applications. It offers a comprehensive suite of APIs and services designed to streamline development workflows.
How do I get started with Tokenlay?
- Sign up for an account at tokenlay.com
- Follow our Quick Start guide
- Explore the API Reference for detailed documentation
Is there a free tier available?
Yes, Tokenlay offers a free tier with generous limits for developers getting started. You can upgrade to paid plans as your usage grows.
Technical Questions
What programming languages does Tokenlay support?
Tokenlay provides SDKs and libraries for:
- JavaScript/TypeScript
- Python
- Go
- Java
- PHP
- And more coming soon
Can I integrate Tokenlay with my existing system?
Absolutely. Tokenlay is designed to integrate seamlessly with existing applications through our REST APIs and webhooks.
What are the system requirements?
Tokenlay is cloud-based, so you only need:
- An internet connection
- A modern web browser for the dashboard
- Your preferred development environment
Authentication & Security
How does authentication work?
Tokenlay uses API keys for authentication. You can generate and manage API keys from your dashboard. We also support OAuth 2.0 for user authentication flows.
Is my data secure?
Yes, we take security seriously:
- All data is encrypted in transit and at rest
- We follow industry best practices for data protection
- Regular security audits and compliance reviews
Billing & Plans
How does billing work?
Billing is based on usage with transparent, predictable pricing. You can view your current usage and billing information in the dashboard.
Can I change my plan?
Yes, you can upgrade or downgrade your plan at any time through the dashboard. Changes take effect immediately.
Troubleshooting
I’m getting authentication errors
Common solutions:
- Verify your API key is correct
- Check that your API key has the necessary permissions
- Ensure you’re using the correct endpoint
My requests are being rate limited
Rate limits vary by plan. If you’re hitting limits:
- Implement exponential backoff in your code
- Consider upgrading to a higher tier
- Contact support for custom limits
Where can I find error codes?
All error codes and their meanings are documented in our API Reference.
Support
How do I get help?
- Check this FAQ first
- Browse our Guides for detailed tutorials
- Contact support at support@tokenlay.com
- Join our community discussions
Is there community support?
Yes, we have an active community where developers share tips, ask questions, and help each other build better applications with Tokenlay.
What are your support hours?
Our support team is available 24/7 for critical issues. Standard support requests are typically responded to within 24 hours.
Still have questions?
If you can’t find the answer you’re looking for, don’t hesitate to reach out:
- Email: support@tokenlay.com
- Open an issue in this documentation repository
- Contact us through the dashboard